Warranty Initiation Form - Registration

Thank you for coming to TRC's warranty initiation page. We're sorry you're having a problem with your transmission and we can't wait to get you back on the road as quickly as possible. This page covers all our basic questions and generally, if it's completely filled out, we have enough information to make a decision on the spot. Please give us as much detail as you can! If something isn't applicable, type NA in the box as all fields are mandatory.

Complete the Warranty Initiation Form

Shop Name:(Required)

Date/Time:(Required)

Current Mileage:(Required)

VIN: Required 8 digit minimum

Sales Order #:

Name of technician diagnosing vehicle: Name of primary contact

Best Contact Method:(Required)

Phone(Required)

1. Description of customer’s drivability concern:(Required)

Have you duplicated concerns?(Required)

Yes

Device Used to Obtain codes: Scan tool used(Required)

What is the battery voltage?(Required)

2. DTC’s/MIL’s (note codes, clear codes, drive, and note what comes back) Device used to obtain codes:

Before:

After:

Is there a Noise/Vibration?(Required)

Yes

3. Description of Noise/Vibration (e.g. grind/howl) (include source/location if known):

Under what conditions does the issue occur?(Required)

Is the noise/vibration speed/rpm dependent?(Required)

Fluid:

a. Type of fluid used:(Required)

b. Current fluid level(Required)

c. Condition of fluid

Leak:

Yes

(please include a picture)

Upload Images here

Accepted file types: jpg, gif, png, webp, Max. file size: 512 MB.

a. Location of leak(Required)

b. Rate of leak(Required)

6. Shifting concerns, please selet the applicable gear shifts

a. 1-2

f. 2-1

b. 2-3

g. 3-2

c. 3-4

h. 4-3

d. 4-5

i. 5-4

i. 5-6

j. 6-5

Lockup

Reverse

7. No Movement Concerns

a. Delayed/No engagement into Drive:

b. Delayed/No engagement into Reverse:

c. Engine Stalls when put into gear:

8. Has the transmission been serviced since installation:(Required)

Yes

If yes at what mileage?

9. Other (please note anything not covered above):

Vehicle/End user information:

a. What is this vehicle used for:

b. If towing what is max load/lbs:

c. Please list modifications (tire size, lifted, chipped/tuned etc.):

d. Other (non-transmission related) issues/general condition of vehicle/work recently performed

e. How were transmission cooler lines flushed:

1. Hot Flush Machine

2. New Radiator

3. Bypass Cooler

4. Other (please note)

Thank you for your time, our technical department will review this information and contact you ASAP.

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Thank you for filling out TRC's warranty initiation form. Our goal is to respond to you within 2 business hours of receiving your completed form. Depending on the detail provided and the type of problem you're having, we may have more questions. We'll reach out as soon as possible!

Complete the Warranty Initiation Form

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